- +1 305 574 4357
- sales@boxbaba.com
- 7901 4th St N, St. Petersburg, FLORIDA, US, 33702
Last Updated: September 2026
BoxBaba respects the privacy of customers, prospective customers, website visitors, and business contacts. This Privacy Policy explains the types of information we may collect when you visit BoxBaba.com, request a custom packaging quote, submit a contact form, upload artwork, communicate with us, or otherwise use our website and services. It also explains how we may use, share, retain, and protect that information and the choices that may be available to you.
By using our website or submitting information to BoxBaba, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with BoxBaba.
Information You Provide
When you use our Get a Quote form, Contact Us form, email, phone, WhatsApp, website chatbot, or another available communication channel, you may provide information such as:
You can submit project information through our Get a Quote page or Contact Us page.
When you request custom packaging, we may use the information you provide to understand the product, packaging format, dimensions, quantity, material, printing, finishing, inserts, artwork, delivery requirements, and other relevant project specifications.
Customers may also upload logos, PDF artwork, packaging designs, dielines, product photographs, reference packaging, illustrations, brand assets, or other project-related files through available website forms or during project communication.
We may use submitted project information and files to review requirements, prepare quotations, evaluate artwork, prepare or review dielines and mockups, create proofs, coordinate revisions, prepare files for production, fulfill approved orders, provide customer support, and support repeat orders where applicable.
Please do not upload confidential personal information that is unrelated to your packaging project.
When you visit BoxBaba.com, certain technical and usage information may be collected automatically depending on your device, browser, cookie preferences, and the technologies active on the website.
We may use this information to understand website usage, diagnose technical issues, maintain security, measure performance, improve usability, and evaluate marketing activity.
BoxBaba may use information for business purposes including:
We do not use customer-submitted packaging artwork for unrelated purposes unless the customer has separately authorized that use.
BoxBaba.com may use cookies and similar technologies to operate the website, remember applicable preferences, understand website usage, measure performance, and support marketing or advertising activities.
BoxBaba uses Google Analytics 4 (GA4) to understand website traffic and interactions and Google Tag Manager to manage certain website tags and measurement technologies. Depending on the technologies and campaigns that are active, analytics or advertising providers may receive technical information such as IP address, device or browser information, pages visited, referral information, cookie identifiers, website interactions, and conversion activity.
Where consent is required by applicable law, non-essential analytics or advertising technologies should operate according to the visitor’s applicable consent choices. Visitors may also use browser controls or other available settings to manage cookies.
You may communicate with BoxBaba through website forms, email, telephone, WhatsApp, website chatbot, or other communication methods made available by BoxBaba.
We may use and retain relevant communications to respond to requests, prepare quotes, manage packaging projects, provide customer support, follow up on business inquiries, maintain business records, or support future project activity.
Where permitted by applicable law, BoxBaba may send information about packaging services, products, offers, promotions, or business updates. You may request to stop receiving promotional communications. Opting out of marketing does not prevent BoxBaba from sending necessary communications about an active quotation, project, order, shipment, support matter, or other business transaction.
When you choose to communicate through a third-party platform such as WhatsApp, that provider may also process information under its own privacy terms.
BoxBaba may share information with service providers or business partners where reasonably necessary to operate the website, communicate with customers, manage packaging projects, produce or deliver orders, maintain security, measure marketing activity, or support normal business operations.
Depending on the service involved, these recipients may include:
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect BoxBaba’s rights or property, investigate fraud or misuse, protect website or business security, or enforce applicable agreements and policies.
If BoxBaba is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction where permitted by applicable law.
BoxBaba does not currently process customer payments through a standard online website checkout.
Payment methods may be presented on the website or communicated during the quotation or ordering process. Where a third-party payment provider, bank, or financial institution processes a payment, that provider may process payment-related information according to its own privacy and security practices.
Data Retention
BoxBaba retains personal, business, project, and artwork information for as long as reasonably necessary for the purpose for which it was collected.
Retention may depend on whether a quotation remains active, an order was placed, information relates to an ongoing customer relationship, artwork may be useful for repeat production, customer-service requirements, business recordkeeping, legal or accounting obligations, fraud or security prevention, or dispute resolution.
When information is no longer reasonably required, it may be deleted, anonymized, archived, or otherwise handled according to applicable operational and legal requirements.
Security
BoxBaba uses reasonable administrative, organizational, and technical measures designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission, electronic communication, website, or storage system can be guaranteed to be completely secure. Please avoid submitting unnecessary sensitive personal information through forms, email, chatbot, WhatsApp, or uploaded files.
Depending on where you live and the privacy laws that apply, you may have rights concerning your personal information.
These rights may include the ability to request:
Privacy requests may be subject to identity verification, legal exceptions, recordkeeping obligations, or other applicable requirements. To submit a privacy-related request, use the contact details at the end of this policy.
Children’s Privacy
BoxBaba’s website and services are intended primarily for business and commercial users and are not directed toward children. We do not knowingly seek to collect personal information from children for the purpose of providing our custom packaging services.
Third-Party Websites and Services
BoxBaba.com may include links, embedded content, communication tools, social platforms, payment methods, maps, or other services provided by third parties. Those third parties may collect or process information according to their own privacy policies. BoxBaba’s Privacy Policy does not control the privacy practices of unrelated third-party services.
Changes to This Privacy Policy
BoxBaba may update this Privacy Policy when our website, technologies, services, business practices, or legal requirements change. The current version will be published on this page with an updated Last Updated date.
For general order and project requirements, review our Terms & Conditions.
For production, shipping, and delivery information, review our Shipping Policy.
For cancellation, defect, reprint, return, and refund procedures, review our Refund & Returns Policy.
To learn more about the company and our packaging capabilities, visit About BoxBaba.
