- +1 305 574 4357
- sales@boxbaba.com
- 7901 4th St N, St. Petersburg, FLORIDA, US, 33702
Thank you for choosing BoxBaba for your custom packaging needs. We offer free shipping across the USA and work to ensure every order is carefully prepared and dispatched using the shipping details provided by the customer.
Please review this Shipping Policy before placing an order so you understand our production timeline, shipping responsibilities, reshipment procedures, and possible causes of delivery delays.
Our standard production turnaround is 5–9 business days after the final digital proof, artwork, and order specifications are approved.
Production time begins only after final approval. If changes are requested after proof approval, the production schedule may need to be adjusted accordingly.
Rush or expedited production may be available depending on the packaging type, quantity, materials, finishes, and production requirements. Please confirm availability with our team before placing a time-sensitive order.
Production turnaround and shipping/transit time are separate. The 5–9 business day timeframe refers to production and does not include carrier transit time.
BoxBaba provides free shipping across the USA for custom packaging orders.
Customers are responsible for providing complete and accurate shipping information before the order is dispatched. Additional shipping or reshipping costs resulting from an incorrect address, incomplete shipping information, an unclaimed shipment, or a customer-requested address change are not covered under free shipping.
Please review your shipping address carefully before approving your order.
If an incorrect, incomplete, or undeliverable address causes a shipment to be returned, the customer will be asked to provide the correct shipping details before the order can be shipped again.
Any additional charges associated with the returned shipment and reshipment to the corrected address are the customer’s responsibility.
Providing accurate shipping information helps prevent unnecessary delays and additional costs.
Customers are responsible for receiving or collecting their shipments as required by the carrier.
If a shipment is returned to BoxBaba because it was unclaimed, refused, or could not be delivered for reasons outside our control, the customer will be responsible for any applicable reshipping charges.
Our team will coordinate with the customer before arranging the shipment again.
While we work to keep orders and deliveries on schedule, some circumstances may affect shipping or transit times after an order leaves production.
Possible causes of delay may include:
If a shipping issue becomes known to us, our team will assist with available information and help coordinate the next steps where possible.
If you have questions about production timing, shipping, delivery, or an existing order, please contact our team.
Phone: +1 305 574 4357
Email: sales@boxbaba.com
Our team will be happy to assist you with your custom packaging order.
